Abusive Buyers

Buyers among the SportGoods+ platform may not misuse or abuse actions including but not limited to: 

1. Harassment: Any form of harassment, including verbal abuse, threats, or intimidation towards sellers or to staff at SportGoods+ will not be tolerated.
2. Fraudulent Claims: Making false claims or providing misleading information to exploit the return or refund process is fraudulent behavior.
3. Excessive Demands: Continuously making unreasonable demands, such as requesting refunds for non-existent issues or demanding discounts.
4. Unjustified Negative Feedback: Leaving unjustified negative feedback with the intention of harming a seller's reputation, rather than providing constructive feedback
5. False Return Requests: Creating a return request and sending back a different item

Consequences of Abusive Behavior:

If a buyer engages in abusive behavior as outlined above, we may take the following actions:

1. Warning: The buyer may receive a warning notifying them that their behavior is not acceptable.
2. Account Suspension: In certain cases, we may suspend the buyer's account temporarily or permanently.
3. Loss of Buyer Protections: Buyers who engage in abusive behavior may lose certain buyer protections, such as the ability to make returns or disputes.
4. Legal Action: In rare cases, we have the right to pursue legal action against the abusive buyer.

Reporting Abusive Behavior:

If you encounter abusive behavior from a buyer, we encourage you to report it to our customer support team immediately. We take all reports of abusive behavior seriously and will investigate each case thoroughly.

By enforcing this policy, we aim to foster a safe and respectful marketplace environment where buyers and sellers can interact with confidence and trust.